Legal Information

Company Registration Details

Oxydise Wellness Lab Limited (Company No. 16126038) is a company registered in England and Wales. The company’s registered office address is 9–10 Plowright Place, Swaffham, Norfolk, PE37 7LQ, United Kingdom

This information is provided in compliance with UK legal requirements to display company particulars on our website.

Regulatory Compliance and Licenses

Care Quality Commission (CQC): We are committed to meeting all healthcare regulatory standards. Oxydise Wellness Lab Limited is registered with the Care Quality Commission (CQC) – if and where our services fall under regulated activities – to ensure we uphold the fundamental standards of quality and safety in care. This registration (under the Health and Social Care Act 2008) means our wellness and recovery services are provided in line with CQC guidelines and inspections.

Information Commissioner’s Office (ICO): We comply with data protection laws and are registered with the Information Commissioner’s Office as a data controller under the Data Protection Act 2018. Our ICO registration number is ZB. ICO registration is a legal requirement for most UK companies that process personal data, demonstrating our commitment to handling client information lawfully. This registration also means we have paid the applicable data protection fee and adhere to obligations set by the ICO regarding the processing of personal data.

Privacy Policy & Data Protection

Your privacy is very important to us. In operating our wellness clinic and website, we collect and use personal information only as necessary to deliver our services and respond to enquiries, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We may collect data such as your contact details and relevant health information when you interact with us or use our services. All personal data is handled confidentially and stored securely. We do not share your personal information with third parties for marketing purposes, and any data sharing (for example, with service providers or regulators) is done only with proper safeguards and legal basis.

We ensure that any sensitive health information you provide is treated with the utmost care and only used for your treatment or our internal governance. Your Rights: You have rights over your personal data, including the right to access it, correct it, or request its deletion, as well as other rights under applicable data protection law. We have a detailed Privacy Policy that explains what data we collect, how we use it, your rights, and how you can exercise them. This policy is available on our website (see the Privacy Policy page) and is kept up to date with any changes in how we handle data. By using our site or services, you acknowledge that we will process your personal data as described and for the purposes outlined. If you have any questions about our Privacy Policy or data practices, please contact us at the details provided below in the Contact Information section.

Terms of Use for Website and Services

Use of our website (oxydisewellness.co.uk) and our wellness services is subject to the following basic terms and conditions. By accessing our site or booking/using any of our services, you agree to these terms (the “Terms”). These Terms are designed to clarify your responsibilities as a user and our obligations as the service provider. For the full text, please refer to our detailed Terms & Conditions page, but key points are summarized below:

• Appropriate Use: You agree to use our website only for lawful purposes. You must not misuse the site by introducing malware, attempting to gain unauthorised access, or engaging in any activity that could harm our systems or other users (such actions may violate the Computer Misuse Act 1990). We reserve the right to restrict or terminate your access if we suspect any misuse.
• Accuracy of Information: We strive to ensure that all information on our website (such as service descriptions, pricing, and availability) is accurate and up to date. However, the content is provided for general information and should not be relied upon as professional advice in itself. We do not guarantee that the website will be free from errors or omissions. Any reliance on material on the site is at your own risk.
• Booking and Services: When you book a service with us (whether via the website, phone, or in person), you may be asked to provide certain information and to complete a health questionnaire honestly. Providing false or incomplete information may lead to us being unable to provide the service and could result in cancellation of your appointment (see our Medical Disclaimer section below regarding health information). We reserve the right to refuse service or access to the site if necessary to comply with laws or protect our business.
• Changes to Terms: We may update our website terms or policies from time to time. If we make significant changes, we will notify users by updating the “last updated” date on the relevant policy or via a notice on our site. Continued use of the site after changes indicates acceptance of the new terms. It is your responsibility to check the Legal Information page periodically for updates.
• Limitation of Liability: While we take reasonable care in providing our services, we limit our liability to the fullest extent permitted by law. Oxydise Wellness Lab will not be liable for any indirect or consequential losses arising from use of our website or services. Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, or any other liability that cannot be excluded under UK law. Additionally, these Terms do not affect your statutory rights as a consumer under laws such as the Consumer Rights Act 2015.
• Governing Law: These terms and any disputes arising from your use of our website or services are governed by the laws of England and Wales. By using this site, you agree that any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.

Medical Disclaimers

Our clinic provides wellness and recovery services that are complementary to general health and wellbeing. However, these services are not medical treatment and are not intended to replace professional medical care. Please note the following important disclaimers regarding our therapies and information:

• Not Medical Advice or Treatment: All services and information provided by Oxydise Wellness Lab (whether on our website, in brochures, or by our staff) are for general wellness purposes. We do not provide medical advice, diagnoses, or treatments for medical conditions. Nothing on this site or from our staff should be taken as medical advice. Always consult a qualified healthcare professional (e.g. your GP or a specialist) for medical concerns, diagnoses, or before starting any new treatment or significant lifestyle change. Our therapies are offered as complementary wellness options, not as a substitute for proper medical evaluation and care. If you are under medical supervision or have underlying health issues, seek your doctor’s approval before using our services.
• Individual Results May Vary: Each individual’s body responds differently to wellness therapies. We cannot guarantee any particular outcome or result from our treatments. While we aim to help you achieve your wellness goals (such as improved relaxation, energy, or recovery), results will vary by person. Testimonials or examples you may read on our site or hear from other clients are illustrative of individual experiences only and are not promises of what you will experience.
• Therapeutic Benefit and No Guarantees: We make no claims of curing illnesses or guaranteeing specific health improvements. Our services (e.g., IV vitamin drips, red light therapy, cryotherapy, hyperbaric oxygen therapy, etc.) are intended to support general wellbeing and recovery. Any improvement in health or alleviation of symptoms is a welcome outcome but should be considered ancillary to the primary goal of wellness support. We encourage clients to maintain any treatments or medications prescribed by their healthcare providers.
• Potential Risks and Medical Clearance: We strive to ensure all our therapies are safe and we screen clients for contraindications. Nevertheless, no wellness service is entirely without risk. Possible mild side effects (for example, dizziness after a session, slight bruising at an IV site, temporary skin redness after light therapy, etc.) will be explained to you during your consultation. By participating, you acknowledge these risks and agree that you have been informed. If at any time during a session you feel unwell, you should inform our staff immediately. We may require certain clients to obtain medical clearance (for instance, a GP letter) before undergoing some treatments, as an added safety measure.
• Use in Emergencies: Our services are not intended for emergency or urgent medical needs. If you experience a medical emergency or severe health issue, please call 999 (or the appropriate emergency number) or seek immediate medical attention. Our clinic is not equipped as an emergency medical facility.

Intellectual Property and Copyright

All content on this website, oxydisewellness.co.uk, is the property of Oxydise Wellness Lab or its content licensors and is protected by copyright, trademark, and other intellectual property laws. This includes (but is not limited to) all text, graphics, logos, icons, images, audio/video clips, and software found on the site. The compilation of all content is the exclusive property of the company.

Use of Content: You are permitted to browse the site and print or download extracts for your own personal, non-commercial use (for example, printing a copy of this Legal Information page or a service description for reference). However, you may not reproduce, distribute, modify, or publicly display any content from our site for any other purpose without our prior written consent. This means you should not copy material for use on your own website or marketing, nor use our text or images for commercial purposes, without an explicit license from us.

Trademarks: “Oxydise Wellness Lab” and our company logos are trademarks or service marks owned by us. These marks, along with any other branded elements on the site, must not be used in any way that could confuse customers or imply endorsement or affiliation without our permission. All other trademarks, product names, or company names mentioned on the site are property of their respective owners and are acknowledged as such.

Intellectual Property Infringement: We respect the intellectual property rights of others and expect our site users to do the same. If you believe that any content on our website infringes your copyright or other IP rights, please notify us at the contact details below with specifics, and we will investigate and address the issue promptly. Unauthorized use of our intellectual property is taken seriously and may result in legal action.

Contact Information

If you have any questions, concerns, or requests regarding the information on this page or any of our legal policies, please feel free to contact us. We believe in transparent communication and will be happy to assist you.

• Registered Office (Legal Correspondence): 9–10 Plowright Place, Swaffham, Norfolk, PE37 7LQ, UK.
• Clinic First Floor, Rosalind Franklin House, Newmarket, England, CB8 7XN
• Phone: 01223 657444
• Email: hello@oxydise.co.uk

Please address any formal written correspondence to the registered office. For quicker responses (including questions about our Privacy Policy or Terms), it’s best to email us or call during business hours. If you need to contact our Data Protection Officer/Privacy Team, please email us with the subject line “Data Protection Query” and we will ensure it reaches the right personnel.